Asset Management

Resolute provides ongoing real estate asset management for our banking clients. We specialise in the design and implementation of intensive value creation plans for real estate portfolios and individual assets. Our main area of expertise is managing assets or portfolios of assets that might be underperforming but that have high added value and recovery potential, including our innovative equity warehousing offering, valuable to clients seeking a solution to obstructive or inactive borrowers. We manage each asset as if it were our own, taking full responsibility for all aspects of value creation and delivering results for our clients. Our approach is centred around (i) initial assessment of the asset/ portfolio, (ii) business plan development and implementation, (iii) exit strategy and monetisation, and, if required ownership transfer through equity warehousing.

REO Management

Resolute develops and implements liquidity creation strategies for individual real estate assets or REO (Real Estate Owned) portfolios. Our expertise covers illiquid assets and markets across real estate sectors, from granular portfolios through to more concentrated holdings. We provide an end-to-end service offering, on either an insourced or outsourced basis.

We assist clients by implementing a rigorous process from asset preparation through to pricing, sales channel management and closing. Resolute’s approach is anchored in local real-estate expertise in our markets, from physical reviews of assets through to establishing comparable market data. Through the use of our proprietary market intelligence tools, we capture large data sets and transform them into meaningful data points, particularly in the illiquid or non-transparent markets in which we often operate. Rigorous discipline and deep local market knowledge are the key to the effectiveness of Resolute’s real estate management and monetisation results.

Servicing & Underwriting

Resolute provides special servicing of real estate secured loan portfolios. We assist bank clients from the initial phase of portfolio selection through to the execution of asset and loan recovery strategies. Resolute approaches special servicing with a “bottom up” loan and collateral analysis to produce detailed business plans. Proprietary software, promoting efficiency through process automation, loan analytics and strategy prioritisation, supports our servicing operations. Resolute’s NPL life-cycle management promotes the movement of NPLs towards resolution in a structured, time sensitive manner in a 5-step process: (i) portfolio transfer, (ii) strategy formulation, (iii) borrower engagement, (iv) execution, (v) resolution.

Resolute provides a range of sell-side preparation and implementational support for Banks undertaking real estate secured NPL/ REO portfolio sales, from initial portfolio selection, detailed loan, collateral and data tape structuring through to interim servicing.  Our experience working with both the buy-side and sell-side ensure efficient transaction execution and an outcome that optimises pricing and de-risking for our clients.

Strategic Advisory & Implementation

Resolute provides strategic advice and implementation support to Banks on the management of complex and/ or distressed real estate and real estate secured loans. We focus on establishing organisational level real estate and real estate NPL strategy and objectives, governance models, organisational structure, policies and procedures frameworks to execute and achieve strategic NPL and real estate targets.

Our objective is to provide clients with frameworks which deliver practical solutions to shorten recovery times whilst optimising recovery proceeds, considering relevant regulatory, accounting and capital constraints. We deliver these solutions through a combination of proprietary analytical and segmentation frameworks, specialised technology solutions, local market knowledge and deep real estate and real estate NPL experience.

Technology Solutions

Resolute’s proprietary analytics and technology platforms enable end-to-end management of real estate and real estate loan assets. Our technology solutions cover all aspects from market and asset intelligence and analytics, to complex loan workouts and the monetisation of real estate assets.

Our technology and data science team specialise in the development of advanced data analytics, artificial intelligence and machine learning programmes, which give us deep competitive insight into real estate and NPL performance issues in our markets of operation.

Resolute’s real estate asset management technology platform is scalable from single assets to the very largest REO portfolios. Property management and sales management are both integrated within this solution, allowing an end-to-end tool for real estate assets. Web-based, this tool allows bespoke client access. The platform integrates comprehensive and interactive real time portfolio/ asset reporting features that are supported by customisable business intelligence dashboards. 

Resolute’s loan asset management platform maps the complete NPL lifecycle from the on-boarding of a loan until its resolution. Designated access and control procedures allow loan officers to capture a full set of collateral and loan specific data. This data is then analysed to provide a range of loan resolution and collateral monetisation options. The system uses powerful business intelligence analytics to monitor progress of the portfolio and provides real time reporting at the loan and portfolio level.